News and Updates
** Member Alert - Pole Inspections are ongoing in Fleming and Rowan Counties **
Fleming-Mason Energy has contracted with GeoForce to conduct pole inspections in our service area.
Beginning Tuesday, August 25th, GeoForce employees will be working in portions of Rowan and Fleming Counties.
The crews go pole to pole and do a visual inspection. If the pole is older than 20 years, they bore a small hole into the base of the pole to determine if there is internal damage.
Please know, legitimate contractors will not ask to enter a member's home.
If you have any doubts about someone identifying themselves as working for us, please call us at 1.800.464.3144. Thank you.
** We have a convenient new way to pay your electric bill **
What is CheckOut?
CheckOut is a fast and convenient way for Fleming-Mason Energy members to pay their electric bill while checking out at the participating retailers shown above.
How does CheckOut Work?
Fleming-Mason Energy members will go to a website, HERE, and obtain a barcode associated with their electric account.
Members take their bar code to a participating store, either printed or on a cell phone.
Cashiers will scan that bar code. They will not know the balance on the electric account. The member will let the cashier know how much of a payment they wish to make.
The payment must be a cash transaction.
There will be a $1.50 service fee paid by the member making the payment. This fee does not go to FME.
During these trying times, it’s just another way FME is trying help our members. If you have any questions about CheckOut, please call (800) 464-3144 for assistance.
Change in Operations
Our lobby is currently closed due to Covid-19 concerns
Members are still able to pay bills, start service, and conduct all other necessary business through either our free smart phone app, our website, by phone, the night deposit, or the drive-thru.
These measures will allow us to limit the direct exposure of our members and employees. Our service and field personnel will also be employing social distancing.
We always stand at the ready to help our members, but even more so during this challenging time.
We understand these changes may be inconvenient, so we great appreciate your patience and flexibility.
Anyone with questions regarding any of these options may call 1-800-464-3144.
Disconnects and Late Fees
With the uncertainty created by the coronovirus pandemic (COVID-19), we know that the people we serve are facing many concerns.
Guided by our cooperative values, Fleming-Mason Energy is dedicated to doing
what we can to fulfill our civic duty and live up to the trust that our members place in us to bring them safe, affordable and reliable power.
As a cooperative, we have a responsibility to do what is the best interest of all our members.
In an effort to help, Fleming-Mason Energy will be temporarily suspending disconnects and new late fees to help members who my be facing financial difficulties
due impacts from the COVID-19 pandemic.
Bills and late notices will continue to be sent as usual. Fleming-Mason will continue, as always to work with members experiencing financial difficulties.
Please call 1-800-464-3144 with any questions or concerns. Thank you as always.
The Kentucky Public Service Commission has approved changes to the net metering tariff as outlined in the link below.