News and Updates
Renters with past-due or future utility bills (and rent),
can apply to request assistance from
Kentucky's newest $264 million COVID-19 fund,
available until depleted.
For more information and to apply click: HERE.
There are funds available at your local Community Action agency to assist with utility needs for the Winter Heating Program.
To find out qualifications and apply for assistance, contact your local Community Action agency listed by county below:
Licking Valley Community Action
MASON - 606-564-8389
FLEMING - 606-845-0081
ROBERTSON - 606-724-5513
LEWIS – 606-796-3893
BRACKEN - 606-735-2948
Gateway Community Action
ROWAN - 800-927-1833
BATH - 800-927-1833
Community Action Kentucky
NICHOLAS - 859-289-7172
** We have a convenient new way to pay your electric bill **
What is CheckOut?
CheckOut is a fast and convenient way for Fleming-Mason Energy members to pay their electric bill while checking out at the participating retailers shown above.
How does CheckOut Work?
Fleming-Mason Energy members will go to a website, HERE, and obtain a barcode associated with their electric account.
Members take their bar code to a participating store, either printed or on a cell phone.
Cashiers will scan that bar code. They will not know the balance on the electric account. The member will let the cashier know how much of a payment they wish to make.
The payment must be a cash transaction.
There will be a $1.50 service fee paid by the member making the payment. This fee does not go to FME.
During these trying times, it’s just another way FME is trying help our members. If you have any questions about CheckOut, please call (800) 464-3144 for assistance.
Change in Operations
Our lobby is currently closed due to Covid-19
Members are still able to pay bills, start service, and conduct all other necessary business through either our free smart phone app, our website, by phone, the night deposit, or the drive-thru.
These measures will allow us to limit the direct exposure of our members and employees. Our service and field personnel will also be employing social distancing.
We always stand at the ready to help our members, but even more so during this challenging time.
We understand these changes may be inconvenient, so we great appreciate your patience and flexibility.
Anyone with questions regarding any of these options may call 1-800-464-3144.